Which Forwards The User

Sentences, Which Are Called Triggers In Power Virtual Agents. If You Want To Create A Chatbot That Tells The Customer The Opening Hours, For Example "Opening Hours", "Business Hours" Or "Shop Open" Could Be Possible Triggers For A Corresponding Conversion Path. 4. Specify An Alternative: Interaction With The Chatbot Does Not Always Succeed Because Users Do Not Use The Right Words Or Have A Request That The Chatbot Does Not Cover In Principle.

In Power Virtual Agents, You Define An Alternative Conversation Path For These Cases, To An Employee Or Gives Him Additional Help For Using The Chatbot. 5. Select And Configure Chatbot Channels: Chatbots Can Basically Be New Bot" Dialog. 2. Determine Topics And Use Case: Each Chatbot Is Trained For A Specific Use Case And Can Only Process A Certain Group Of Requests. The Way An Interaction With The Chatbot Takes Place Is Defined In The Topic Tab. For A Quick And Uncomplicated Start, Microsoft Provides A Number Of Templates And Instructions For Mapping Most Standard Applications In An Uncomplicated Manner. 3. Define Triggers: A Chatbot "Understands" A User's Input Latest Mailing Database Via Predefined Keywords, Phrases And

Used In All Digital Channels And With Power Virtual Agents You Can Publish And Manage Them Directly From The Software. Conclusion: Easily Create Chatbots With Power Virtual Agents And Successfully Communicate More Of Virtual Assistance - Without A Lengthy Training Period And With These Advantages: 1. Low-threshold Entry Without Programming Knowledge: With A Tool Like Power Virtual Agents, Chatbots Can Be Created Via A Graphical User Interface Using Various Templates And Connectors Without Writing Any Code. Departments Use These Tools To Implement Their Own Chatbot Projects For Specific Use Cases With Relatively Little Effort And Less Need For Support. 2. Easy Integration Into Existing Systems.